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Some Amazon Prime prospects have days remaining to file claims for refunds of as much as $51 below the corporate’s $2.5 billion settlement with the Federal Commerce Fee.
Claims have to be submitted by July 27, 2026, by way of the official settlement web site. The deadline applies to eligible customers who haven’t already acquired an computerized fee.
Amazon agreed in September 2025 to put $1.5 billion right into a shopper refund fund and pay a separate $1 billion civil penalty. The corporate didn’t admit wrongdoing in agreeing to the settlement.
The FTC alleged that Amazon enrolled customers in Prime with out acquiring knowledgeable consent and made the subscription tough to cancel. The settlement requires modifications to the corporate’s enrollment and cancellation processes, together with clearer disclosures and a neater approach for patrons to say no or cancel Prime.
POPULAR TEETHING TOY SOLD ON AMAZON FOR YEARS RECALLED OVER CHOKING HAZARD FOR CHILDREN
Sure Amazon Prime prospects are eligible for refunds as much as $51. (Isabella Falsetti/Bloomberg by way of Getty Photos)
To qualify for the claims course of, customers have to be U.S. Amazon Prime prospects who signed up by way of one of many enrollment flows challenged by the FTC, or unsuccessfully tried to cancel on-line, between June 23, 2019, and June 23, 2025.
The challenged enrollment flows embody Amazon’s common Prime determination web page, delivery choice web page, single-page checkout and Prime Video enrollment course of. Amazon will decide whether or not a buyer enrolled by way of a kind of flows.
Claims have to be submitted by July 27, 2026, by way of the official settlement web site. (Justin Sullivan/Getty Photos)
Eligible customers will need to have used greater than three however fewer than 10 Prime advantages throughout any 12-month interval of Prime enrollment and should not have already acquired an computerized refund.
Shoppers submitting a declare should verify that they both enrolled unintentionally or tried and did not cancel by way of Amazon’s on-line course of.
Permitted claimants could also be reimbursed for Prime membership charges, as much as $51. Submitting a declare doesn’t assure fee.
Funds will be issued by verify, PayPal or Venmo. (Eduardo Munoz/Reuters)
Funds will be issued by verify, PayPal or Venmo. The FTC stated Amazon expects to distribute claims-process funds in late 2026, however a particular mailing date has not been introduced.
The company can also be warning customers about refund scams. Neither the FTC nor Amazon would require a fee to launch a settlement refund, and customers needs to be cautious of anybody promising assured approval or particular entry.
| Ticker | Safety | Final | Change | Change % |
|---|---|---|---|---|
| AMZN | AMAZON.COM INC. | 232.11 | -1.55 | -0.66% |
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Claims will be filed at SubscriptionMembershipSettlement.com. Questions will be despatched to admin@SubscriptionMembershipSettlement.com.
