Though the market has been unstable this week, ServiceNow shares are on a tear. Beneath are three explanation why:
Financial institution of America Improve Boosts NOW
ServiceNow (NOW) is a software-as-a-service enterprise workflow chief. ServiceNow’s “Now” platform is utilized by greater than 85% of Fortune 500 firms and practically 60% of World 2000 enterprises. Regardless of ServiceNow’s software program dominance, shares have slid 50% over the previous 12 months as buyers have adopted a “promote first, ask questions later” mindset amid synthetic intelligence disruption fears.
Nevertheless, ServiceNow’s fortunes seem like altering this week. NOW shares are up greater than 10% this week following a Financial institution of America (BAC) analyst notice. Not solely does Financial institution of America not see NOW being disrupted, however additionally they see the corporate as a prime AI beneficiary, saying:
“We consider ServiceNow’s present place is tough to problem. The corporate started its journey with IT Service Administration (ITSM), software program used to log, classify, prioritize, and resolve inside expertise points. It has since expanded into adjoining enterprise service and operational workflows, together with IT Operations Administration (ITOM), IT Asset Administration (ITAM), Safety Operations (SecOps), HR service supply, customer support, creator workflows, procurement, and broader enterprise automation. These workflows are high-volume, compliance-sensitive, deeply built-in, and tough to exchange as soon as embedded.”
In the meantime, ServiceNow has maintained a sturdy 97% buyer renewal price in every quarter since This autumn 2019, suggesting that, regardless of the newest AI improvements exterior of ServiceNow, prospects stay loyal.
Picture Supply: @ashton_1invests, Fiscal.AI
Huang Feedback Enhance Software program
Throughout his latest keynote look at ServiceNow’s Data 2026 convention, NVIDIA’s (NVDA) iconic CEO Jensen Huang disputed AI software program disruption claims, saying, “Agentic AI is totally accretive for software program firms.” In a separate CNBC interview, Huang added, “AI might be one of many biggest transformations for the software program business ever. For the primary time, service is software program, software program is service – and the service business is 100 instances greater than the software program business. Now, for the primary time, you’re going to have human brokers which might be, in fact, managed and supported by ServiceNow, augmented by AI brokers which might be going to be strolling autonomously with people.”
Value Diverging from Free Money Circulation
Till 2025, ServiceNow’s share value has adopted free money stream. Nevertheless, when software program buyers “threw out the newborn with the tub water” in 2025, these metrics diverged closely for the primary time. Nonetheless, NOW’s FCF has really accelerated because the AI fears hit the inventory, forcing shorts to cowl their bets and bulls to purchase again the inventory.

Picture Supply: @financejack44, VJNAI
Backside Line
Whereas the broader market experiences volatility, ServiceNow shares are all of a sudden skyrocketing. Wall Road incorrectly panicked that AI would disrupt the enterprise software program large, however now it’s taking part in catch-up.
Past Nvidia: AI’s Second Wave Is Right here
The AI revolution has already minted millionaires. However the shares everybody is aware of about aren’t more likely to preserve delivering the largest earnings. AI’s second wave is transferring from infrastructure to implementation and these firms are on the forefront of this transition, positioned to develop into what Amazon and Google have been to the web period.
Financial institution of America Company (BAC) : Free Inventory Evaluation Report
NVIDIA Company (NVDA) : Free Inventory Evaluation Report
ServiceNow, Inc. (NOW) : Free Inventory Evaluation Report
This text initially printed on Zacks Funding Analysis (zacks.com).
The views and opinions expressed herein are the views and opinions of the creator and don’t essentially replicate these of Nasdaq, Inc.

