A normal view reveals the brand of South Korean on-line supply service Coupang, at a constructing housing the corporate’s headquarters in Seoul on Dec. 9, 2025.
Jung Yeon-je | Afp | Getty Photos
South Korean on-line retail large Coupang stated it’s going to provide 1.69 trillion South Korean received ($1.17 billion) in compensation to 34 million customers affected by a large knowledge breach disclosed final month.
The corporate stated in a assertion Monday native time that it deliberate to supply prospects with buy vouchers totaling 50,000 received for varied Coupang providers.
Former prospects who closed their Coupang accounts following the information breach are additionally eligible to obtain the vouchers.
Coupang stated customers can verify their eligibility for the vouchers beginning Jan. 15, in line with a Google translation of the assertion in Korean.
Harold Rogers, interim CEO for Coupang Corp., described the transfer as a “accountable measure for our prospects,” and stated the corporate would “fulfill its obligations to the top.”
“I as soon as once more deeply apologize to our prospects,” he stated within the assertion.
Rogers’ apology got here a day after Coupang founder Kim Bom additionally apologized, saying that he was “devastated” by the frustration individuals have skilled.
The information breach, which was revealed on Nov. 18, led to the resignation of CEO Park Dae-jun earlier this month.
Coupang founder Kim Bom stated in a separate assertion that the corporate had failed to speak clearly from the outset of the incident.
The U.S.-based chairman acknowledged his apology was “overdue,” explaining that he initially believed it was greatest to speak publicly and apologize solely after all of the info have been confirmed.
“Looking back, this was a poor judgment. Whereas Coupang labored tirelessly to resolve the state of affairs, I ought to have expressed my deepest regrets and honest apologies from the start. My coronary heart has been heavy ever since I first discovered of the information breach,” Kim stated.
Kim added that the corporate has recovered all of the leaked buyer data by way of cooperation with the federal government, in addition to the storage gadgets belonging to a suspect behind the information breach.
He additionally stated the shopper data saved on the suspect’s laptop was restricted to three,000 data and that it was not distributed or offered externally.
