Betterment has warned customers to ignore a crypto promotion message that circulated on Friday, describing it as an unauthorized notification that was despatched via a third-party system.
The incident surfaced after a number of customers reported receiving a message that appeared to advertise a limited-time cryptocurrency supply. Screenshots shared on Reddit confirmed the notification urging recipients to ship as a lot as $10,000 price of Bitcoin (BTC) or Ether (ETH) to specified pockets addresses, with a promise that the funds could be “tripled” and returned inside hours.
The message, framed as an official promotion celebrating Betterment’s “best-performing 12 months,” intently mirrored widespread crypto rip-off techniques, together with time stress, unusually excessive assured returns and direct pockets transfers. Some customers stated related language additionally appeared in e mail messages.
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Betterment disavows crypto promotion message
In a press release posted on X, Betterment confirmed that the message was not respectable. The corporate stated the notification was despatched with out authorization by way of a third-party system used for advertising and marketing and different buyer communications.
“Please be aware that this isn’t an actual supply and needs to be disregarded,” Betterment wrote, including that it apologized for any confusion brought on by the message.
Betterment is a US-based digital investing platform finest often called a robo-advisor that mechanically builds and manages diversified portfolios utilizing low-cost ETFs, together with money administration and retirement accounts.
Whereas it isn’t a crypto trade, Betterment does supply crypto investing as a linked product, permitting customers to realize publicity to belongings like Bitcoin and Ethereum via its platform by way of an built-in crypto service.
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Crypto phishing losses fell 83% in 2025
Crypto phishing assaults linked to pockets drainers dropped sharply in 2025, with complete losses falling to $83.85 million, down 83% from practically $494 million a 12 months earlier, in response to a report from Rip-off Sniffer. The variety of victims additionally declined to about 106,000, a 68% drop 12 months over 12 months, as total market exercise cooled.
Nevertheless, phishing losses nonetheless tracked crypto market cycles, peaking during times of heightened onchain exercise, notably within the third quarter when Ethereum posted its strongest rally and losses reached $31 million.
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